KPIs, Metrics & Business Analysis

Learning Objectives

Explore team-specific metrics and KPIs across sales, marketing, operations, customer success, finance, and HR to identify key drivers of success.

Learn to interpret and apply metrics and KPIs to drive actionable insights and support strategic decision-making.

Overview

In this masterclass, we will explore how different teams within an organization utilize metrics and KPIs to measure performance and achieve their goals. From driving revenue in sales, optimizing campaigns in marketing, ensuring operational efficiency, fostering customer satisfaction, maintaining financial stability, to managing a productive workforce, each team relies on specific metrics and KPIs to guide their strategies.

You will learn how to identify, interpret, and leverage these metrics to drive actionable insights and enhance overall business performance.

Prerequisites

No pre-requisite